Should the customer decide to cancel any of the booked activities, we follow the following refund procedures for cancellations:

Customers receive refunds depending on the time frame of the cancellation:

  • 1 month prior: 80% refund
  • 7 days prior: 50% refund
  • 6-3 days prior: 30 % refund
  • 48hrs before no refund

Should the weather conditions affect the progress or realization of the activities, the reservation is valid for 12 months, as well as it is offered a rescheduled date for the activity. The reservation may also be used to do any of our activities offered, these may include but are not limited to:

  • Scuba diving, inflatable rides, boat tours, wake surf and wakeboard, kayaks, fly-board, surf shop, and more…

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