Should the customer decide to cancel any of the booked activities, we follow the following refund procedures for cancellations:
Customers receive refunds depending on the time frame of the cancellation:
- 1 month prior: 80% refund
- 7 days prior: 50% refund
- 6-3 days prior: 30 % refund
- 48hrs before no refund
Should the weather conditions affect the progress or realization of the activities, the reservation is valid for 12 months, as well as it is offered a rescheduled date for the activity. The reservation may also be used to do any of our activities offered, these may include but are not limited to:
- Scuba diving, inflatable rides, boat tours, wake surf and wakeboard, kayaks, fly-board, surf shop, and more…